Why under-eye shadows have different causes, when tear trough filler can help a hollow, when it will not, and what it costs at Cannelle.
You slept eight hours. You drank the water. And still a colleague asks, kindly, whether you are feeling all right. Under-eye shadows have a way of telling a story about you that simply is not true. At Cannelle Skin Clinic in Summertown, Oxford, the first thing to work out is which kind of shadow you have, because each has a different answer. Tear trough filler can be wonderful for one of them. For the others, it is the wrong tool entirely.
| Performed by | Appointment | Swelling | Result lasts |
|---|---|---|---|
| Dr Mattia Parducci, GMC 7635663 | About 30 minutes | Settles in 24 to 72 hours | 9 to 18 months |
Most of us call all of it “dark circles”, and that is completely understandable. They look alike in the bathroom mirror. Telling them apart is where a consultation earns its keep.

A stepwise assessment framework published in 2024 reflects what clinicians see every day: dark circles have several causes, and they often overlap.
Here is a small experiment, a hint rather than a diagnosis. Tilt your face slowly towards a window. A shadow from a hollow shifts and softens as the light moves. Pigment stays exactly the same colour.
If the main cause is a hollow and the skin above it is in reasonable shape, tear trough filler can be genuinely effective. A little hyaluronic acid placed deep beneath the groove supports it from underneath, and the shadow it was casting fades away. People often say they simply look rested. At Cannelle, Dr Mattia Parducci assesses the under-eye carefully before confirming anyone is suitable. His approach is deliberately conservative: usually 1ml or less, placed deep, usually with a blunt cannula. A follow-up is booked a few weeks later, once everything has settled. Treatment is a set price of £450, whatever volume the area needs, confirmed before anything begins.
Allergan Aesthetics’ UK information on the eye area describes how its range is used for tear troughs, and gives up to 12 months for its eye-area products. Cannelle’s own estimate is nine to 18 months. That is how one manufacturer describes its own products, not a recommendation, and you can ask Dr Mattia which gel he proposes. The under-eye is one of the least forgiving areas of the face, which is exactly why careful clinicians say no fairly often. Filler is unlikely to suit you if:
Cannelle’s tear trough page says plainly that the clinic screens for who should not have it at all. That is reassuring to hear.
The under-eye is one of the least forgiving areas of the face, which is exactly why careful clinicians say no fairly often.


For thin, crepey skin, Cannelle offers polynucleotides, a course of injections aimed at the quality of the skin itself rather than volume. The change builds gradually and varies between people. Polynucleotides are £350 a session.
For pigment, daily sun protection is the hero. The NHS recommends at least SPF 30 with at least 4-star UVA protection. Consistent skincare helps over time, and Cannelle’s skincare range is a good place to ask for advice. Skincare will not fill a hollow, but it can brighten what sits on top.
For puffiness, the cause matters. Some is temporary, from sleep, salt or allergies. Persistent bags from fat pushing forward are structural, and the honest answer may be that surgery would do more than any injection. If dark circles appear suddenly, affect one eye only, or come with itching or irritation, see your GP or optometrist first. Eyelid problems such as blepharitis need their own care.
Mild swelling or bruising after tear trough filler is common and usually settles within a few days. Some effects can appear later. A systematic review of delayed tear trough complications found swelling was the most commonly reported, followed by lumps, sometimes many months afterwards. A large clinical series also describes uneven contours and a bluish tint when gel sits too close to the surface.
The rare serious risk is filler affecting a blood vessel, and near the eye that can affect sight. Severe or worsening pain, or skin that turns pale, white or dusky, needs urgent assessment as UK professional guidance explains, so contact the clinic straight away. Any sudden change in vision or severe eye pain means A&E or 999, and someone else should drive. If you would like a clear answer about your own under-eyes, contact Cannelle Skin Clinic or call 01865 537 885 to see Dr Mattia at 1 Oakthorpe Road, Summertown. Arrive without eye make-up if you can, so your skin can be seen as it really is. The clinic’s eye bags and under-eye page sets out the treatments for each cause.
Book an assessment of your under-eyes with Dr Mattia in Summertown. Filler is only one of several answers.
Answers to the questions this article tends to raise. Anything else is welcome at your consultation.
Tilting your face towards a window can give a hint: a hollow’s shadow shifts, pigment does not. Many people have both, and an in-person assessment in good light is the only reliable way to separate them.
Most people feel pressure rather than pain. Numbing cream is used, and a cannula is often gentler in this area. You can ask to pause at any time.
Mild swelling or bruising usually settles within a few days. Swelling that returns weeks or months later, or that does not settle, should be checked by the clinic.
No. Puffy bags, very thin skin and a tendency to retain fluid can all make it a poor choice, and pregnancy and breastfeeding are reasons to wait. Dr Mattia will tell you if another approach would suit you better, or if no treatment is the best answer.
It is a set price of £450, whatever volume the area needs, and the under-eye usually needs 1ml or less. A consultation is secured with a £50 deposit, which comes off your treatment and is refunded if you decide not to go ahead.
Our clinic is located in Summertown, Oxford, just north of the city centre in one of Oxford’s most sought-after neighbourhoods. Discreet and easy to reach, we offer a premium setting for bespoke skin, aesthetic and wellness care.
We welcome patients from across Oxford city and Oxfordshire, including Summertown, Headington, Kidlington, Abingdon, Bicester, Witney and the surrounding towns and villages. Whether you’re coming for routine skin-health treatments or specialist aesthetic consultations, our location is well connected and simple to access.
Our clinic, Cannelle Skin Clinic, is just minutes from Oxford city centre and easily reached by car, bus or rail. Oxford’s mainline stations Oxford Station and Oxford Parkway are a short taxi or bus ride away, and regular services link to London, Reading, Didcot, Banbury and beyond.
By car, we’re conveniently accessed via key local routes with nearby parking options; by public transport, frequent bus routes along Banbury Road drop you within a short stroll of the clinic.
Whether you’re travelling from within Oxfordshire, further afield in the UK or internationally, our clinic offers a calm, personalised and professional environment for your visit.